Q: What precisely does website migration mean and what does it entail?
A: If your present hosting provider can no longer match the necessities of your website, or when you suffer from regular network downtime, or if you have to wait for hours for the customer support team to reply to you, it might be a smart idea to swap your web hosting provider, i.e. to migrate all the files for your sites together with your databases from your present provider to your new provider. At DG Host, we realize that this can be difficult & time–consuming. That is the reason why we will perform all that for you for free!Our seasoned technical staff representatives will transfer your web site content from your present web hosting provider to us. Our techs have lots of experience with website migration and are able to take care of anything – from a common WordPress–powered blog or Joomla™–driven website, to a very complex, custom–built app.
Q: How long will it take for my web site to be migrated over to your platform?
A: There are many factors to take into consideration – the total amount of files, the physical size of the database, the complexity of the website itself and the present workload of our web site migration professionals, etc. Still, we do our very best to carry out all web site migrations in a 48–hour time period. Smaller web sites are migrated much faster – typically in less than 24 hours.
Q: What data will I have to give to your Website Migration Department?
A: We will need the login details for your old hosting provider’s Control Panel along with the website’s name (domain name).
Q: The login info for my hosting account is delicate. How can I trust you?
Q: What about downtime? Will my web site be unavailable?
A: No. Your website will continue to be available online during the migration. As soon as everything is done on our end, we’ll let you know so that you can preview it and check for problems. If everything’s alright, all you will have to do is update your domain name’s DNS resource records.
Q: Will my current web hosting provider know that I am leaving them?
A: No. Aside from your login credentials for the Control Panel, we will not need anything. We’ll never touch base with your hosting provider. They will not know anything about the migration either.
Q: Does it matter what platform my present hosting provider is using?
A: We can transfer your web site from any hosting provider or any Linux–powered web hosting platform given that we can gain access to the Control Panel and there’s File Transfer Protocol access available.The only sites that we cannot migrate are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.