Aside from having more resources, a reason why you can get your own hosting server and use it instead of a shared web hosting plan is the fact that you could install and run a large selection of software. With a shared account, you'll be able to use programs, that don't need root access and aren't set up server-side, so if you require specific software for your web sites, you cannot install it on a shared web server. This is not so with a server of your own where you could install whatever you need. The downside is that you may not have much experience and handling your own machine is more complex that managing a shared web hosting account where the service provider handles most things. This is the reason why we offer an extra service for our server plans called Installation & Troubleshooting and you may take full advantage of it any time that you experience any problems with the management of your server.
Installation and Troubleshooting in VPS Web Hosting
The upgrade comes with sixty minutes of custom work on your web server, so if you obtain any one of our virtual private servers plans, you'll be able to benefit from this service and have our administrators do different tasks which you cannot perform yourself or you have no time. They can install and set up any piece of third-party software for you in case the installation is difficult or they can troubleshoot any application that does not work adequately for some reason. You could add the upgrade to your plan as often as you wish depending on the time needed for a particular task and its complexity. Any remaining time will remain available in your account for the future and you shall be able to see how many minutes are left inside your billing Control Panel. Our Managed Services upgrade features thirty minutes of custom work on your machine also, but if you need more than that, you can always add the Installation & Troubleshooting upgrade with several mouse clicks through the billing area.
Installation and Troubleshooting in Dedicated Servers Hosting
You can add the upgrade to any of the dedicated hosting services which we offer at any time that you need it. In the event that you need any custom work from our administrators just after your hosting server is prepared, you could get the upgrade during the server signup process, or when you need something to be executed later on, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with 1 hour of work from our admins on your hosting server, so in the event that you experience any problems to install a third-party piece of software or some application gives errors and does not work the way it ought to, our specialists can assist you in a very timely manner. If a task takes less than one hour, the rest of the time will be available for future tasks and you'll be able to see it in the billing area. This upgrade is perfect in case you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it includes.