Assistance Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Resolution Warranty

  • Each ticket you post to our tech help and support team will be replied to within up to one hour. The regular queries are going to be answered right away. Nonetheless, if the help question you have posted needs some help from a trained administrator, we are going to forward the ticket to him and will notify you about the delay.

  • Top quality support service
  • Professional Tech Help And Support Service

  • We provide you with 24x7 customer support via a lightning fast ticketing application included in your Control Panel. You may write to us at any time about any of the packages that come pre–installed on the virtual server, such as the desired Linux OS, the server management panel and our custom made Web Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • Each part of the Web Control Panel that is provided 100% free with your VPS features an incorporated knowledge base. You’ll find a bunch of detailed how to articles and a range of step–by–step video lessons that present all the basic web site supervision duties. You can view them by simply clicking the Help or Video control keys in the upper right side of each Control Panel section.