1 hour ticket response
Our team of customer service technicians is devoted to giving fast answers to all your queries. We’ll review your tech support ticket the second it has been submitted and will reply with a solution within maximum 60 minutes after the ticket submission. As a matter of fact, our average technical support ticket response time is 20 minutes.
A Premium Support Service
Each member of our customer care team has many years of experience in the hosting services market and the vast majority of them have worked for us for at least 5 years. They are all eager to reply to all your requests in the most proficient manner possible.
An Easy–to–Browse Help Center
In the Web Control Panel you can find an easy–to–navigate Help Center section where you can find quick tips on how to use our hosting services. You can see the answers to your questions in the F.A.Q. archive, see more tips in the web hosting account administration articles or check out the step–by–step video tutorials.