Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Web Control Panel you’ll find an exhaustive Help Center section featuring heaps of how–to articles and commonly asked questions. They are answered by our support team of well–trained techs. Just fill in your question and our smart platform will offer you the best possible answer.

  • Top quality support service
  • Educational Videos

  • If you wish to see how an action is completed or how a problem is resolved, instead of just reading about it, take a look at our compilation of educational video tutorials. They cover different topics and will help you swiftly find your way around the Web Control Panel.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 help desk support service with a 60–minute support ticket response time guarantee. A team of competent techs will be at your disposal to answer all the inquiries that you might have. During non–busy hours, a response will be offered in even less than twenty minutes.