Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour resolution warranty with all of our hosting services packages, meaning every single assistance question you post is going to be answered to within an hour max. Our support crew members are qualified to speedily handle any issue and to provide you with well timed information on any situation that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • You can easily write to us 24x7x365 with any problem you may have associated with DG Host’s offerings. We’ve got qualified professionals available regularly to offer help and support every time necessary. You may use the ticketing system or send us an email any time, or you can grab the phone or use the online chat through business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you require support while working on your site within the Control Panel, you could always just click the Help control key and see your concern in the set of content articles that will come up. We have also turned many of the posts into instructional videos. The list of movies will come up if you select the Videos key present in each section.